Create a new AWS account#

When we create a new AWS account1, we would also need to add it to our Management Account so that all 2i2c engineers can access it via SSO2. More information on these terms can be found in AWS Access.

  1. Login to AWS via SSO at, following instructions in Access with Single Sign-On (SSO)

  2. Access the Management Console of the AWS Management Account

  3. Visit the Organizations Accounts Console and click “Add AWS account”


    You can find this page by searching “organizations” in the search bar once you’re authenticated.

  4. Pick a name for the new account. We try to keep the word ‘2i2c’ out of the project name, in case the user decides to exercise their right to replicate at some point.

  5. Set the email address of the account owner


    We should respect two conditions when setting up this email address:

    Because of the two conditions above, we cannot use the email address for all the AWS accounts we create (which would have been ideal).

    Instead, we can use the following set of steps:

    1. Use this freshdesk guide to create a new freshdesk alias for the email

    2. Temporarily set the AWS account owner email address to your personal email address and follow the steps below

    3. Follow this aws guide to change the address of the account to the freshdesk alias you created in step 1.


    It is not possible to use the freshdesk email alias from the account creation phase, because:

    • AWS enforces the pattern on the account email address

    • The freshdesk email alias has a pattern, which AWS doesn’t like

    But it is possible to later change the email to an account like, and this is the workaround we’re using here.

  6. Click “Create AWS account” and wait for the account to be created. A verification email should be sent to to verify the new account.

  7. Once the new account is created and verified, visit the AWS accounts section of the IAM Identity Center

  8. To add the new account to our SSO:

    • Select the checkbox next to the new account and then click the “Assign users or groups” button

    • On the “Groups” tab, select the “2i2c-engineers” group. Click “Next”.

    • On the “Permission Set” page, select “AdministratorAccess”. Click “Next”.

    • On the “Review and submit assignments” page, click “Submit”.

You have successfully created a new AWS account and connected it to our SSO Management Account! Now, setup a new cluster inside it via Terraform.

Checking quotas and requesting increases#

Finally, we should check what quotas are enforced on the account and increase them as necessary3.

  1. Visit the Service Quotas console and select “AWS services” from the left-hand side menu

  2. Search for the service you would like to manage the quotas for, e.g., “Amazon Elastic Kubernetes Service (Amazon EKS)”

  3. Select the quota you would like to manage, e.g., “Nodes per managed node group”

  4. Click the “Request quota increase” button in the “Recent quota increase requests” section of the page

  5. Fill in the form that pops up and change the quota value (must be greater than the current quota value), then click “Request”

The quotas we mostly need increasing are EC2 quotas in order for new nodes to spin up. In particular, we need to increase:

  • All Standard (A, C, D, H, I, M, R, T, Z) Spot Instance Requests: This is what dask instances use (as they are spot instances)

  • Running On-Demand Standard (A, C, D, H, I, M, R, T, Z) instances: This is what is used for core and notebook instances

The values of these quotas are ‘Total CPUs’ and hence larger nodes consume more quota.


AWS documentation on creating new accounts in an Organization:


AWS documentation on managing account access:


AWS documentation on service quotas: