Common errors and what logs to check

Based on the errors experienced, specific logs can have more information about the underlying issue.

5xx errors during login or server start¶

These kind of errors are reported by the hub, so checking the hub pod logs might provide more insight on why they are happening.

Scaling issues¶

If any scaling-related errors are reported, then the first thing to check is the cluster autoscaler logs from the cloud console or through kubectl.

Dask issues¶

If users are experiencing issues related to Dask, then:

• something might be going on with dask-gateway and the logs of the pods related with this service might have more useful info. You can look at dask-gateway logs either with kubectl or from the cloud console.

• there might be some connectivity issue and the traefik logs might help. Traefik pod logs are available from kubectl using the commands described in this troubleshooting section.